PagerDuty vs OpsGenie
Which is better, PagerDuty or OpsGenie?
PagerDuty wins this comparison. PagerDuty wins with more advanced features and market leadership.
- PagerDuty score
- 9.2/10
- OpsGenie score
- 8.8/10
- PagerDuty price
- Free plan available
- OpsGenie price
- Free plan available
Choose PagerDuty if you need
- Industry standard
- Advanced escalation
- Excellent integrations
Choose OpsGenie if you need
- Jira integration
- Good value
- Easy to use
Quick Comparison
| Feature | PagerDuty | OpsGenie |
|---|---|---|
| Overall Score | 9.2/10 | 8.8/10 |
| Starting Price | Free | Free |
| Free Plan | Yes | Yes |
| Free Trial | Yes | Yes |
| Ease of Use | 8.5/10 | 8.7/10 |
| Value for Money | 8/10 | 8.3/10 |
Detailed Comparison
Advanced Features
PagerDuty winsPagerDuty more sophisticated
Jira Integration
OpsGenie winsOpsGenie better for Atlassian
Mobile App
PagerDuty winsBoth excellent
Pricing
OpsGenie winsOpsGenie more affordable
PagerDuty is the market leader with more advanced features. OpsGenie offers better value and Jira integration for Atlassian users.
Final Verdict
PagerDuty wins this comparison
PagerDuty wins with more advanced features and market leadership.
When neither is right
The highest-rated other Incident Management Tools we review:
- Incident.io 8.6/10 · Free plan available · best for teams prioritizing postmortems, slack-first organizations
- Squadcast 8.5/10 · Free plan available
- FireHydrant 8.4/10 · Free plan available · best for scaling engineering teams, devops-heavy organizations
Keep researching
Some links on this page may be affiliate links. They never affect our scores or rankings — see our affiliate disclosure and scoring methodology.
PagerDuty vs OpsGenie — FAQs
Which is better, PagerDuty or OpsGenie?
PagerDuty wins our comparison. PagerDuty wins with more advanced features and market leadership. Overall scores: PagerDuty 9.2/10, OpsGenie 8.8/10.
What is the difference between PagerDuty and OpsGenie?
PagerDuty leads on advanced features (PagerDuty more sophisticated) and mobile app (Both excellent). OpsGenie leads on jira integration (OpsGenie better for Atlassian) and pricing (OpsGenie more affordable).
Is PagerDuty cheaper than OpsGenie?
PagerDuty is free to start and OpsGenie is free. PagerDuty has free plan and offers a free trial; OpsGenie has free plan and offers a free trial.
Should I choose PagerDuty or OpsGenie?
Choose PagerDuty if you need industry standard and advanced escalation. Choose OpsGenie if you need jira integration and good value.