OpsGenie
Atlassian's incident alerting and on-call management
The Verdict
Part of Atlassian suite. Excellent Jira integration, alert deduplication, intelligent routing. Better value than PagerDuty....
Pros
- Jira integration
- Good value
- Easy to use
Cons
- - Less advanced than PagerDuty
- - Limited if not using Atlassian
Our Rating
About OpsGenie
Part of Atlassian suite. Excellent Jira integration, alert deduplication, intelligent routing. Better value than PagerDuty.
Pros & Cons
Pros
- Jira integration
- Good value
- Easy to use
- Reliable
Cons
- Less advanced than PagerDuty
- Limited if not using Atlassian
Best For
See How OpsGenie Compares
FAQ
Is OpsGenie free?
OpsGenie has a free plan. Pricing is quoted rather than published as a fixed list price. A free trial of the paid tiers is available on top of the free plan.
How much does OpsGenie cost?
OpsGenie does not publish a fixed entry price; it uses a freemium model. A free plan is available. See the pricing section on this page for details.
What is OpsGenie best for?
OpsGenie is atlassian's incident alerting and on-call management. It scores 8.8/10 overall in our incident management testing, and stands out for jira integration, good value, easy to use and reliable.
What are the downsides of OpsGenie?
The main limitations we found are less advanced than PagerDuty and limited if not using Atlassian. Whether those matter depends on your team size and requirements — the alternatives page lists incident management tools that trade off differently.
Where can I compare OpsGenie with alternatives?
Our OpsGenie alternatives page ranks the other incident management tools we have tested side by side, with scores for ease of use, features, value and support. The Incident Management category page compares the full set in one table.
Is OpsGenie worth it in 2026?
OpsGenie scores 8.8/10 in our incident management review for 2026. The trade-off to weigh is less advanced than PagerDuty.