Status Page
A public webpage showing the real-time operational status of a service.
A status page is a public webpage that communicates the operational status of a software service to its customers and users. Status pages typically show whether services are operational, degraded, or experiencing an outage, and include historical uptime data and incident history. During incidents, status pages are updated in real-time to keep customers informed. Having a well-maintained status page builds customer trust and reduces support ticket volume.
Related Category
Compare Status Page Tools tools →Related Terms
The percentage of time a system or service is fully operational and accessible.
The process of identifying, responding to, and resolving IT incidents to restore normal service.
A contract defining the expected level of service between a provider and a customer.